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FAQs

FAQ

How can I reach a doctor after hours or on weekends?

If you think you have a medical emergency, please call 911 immediately. If you have an important medical concern that does not warrant a call to 911 or a trip to the emergency room, contact our office at (734)282-3600. Our answering service will alert the on-call doctor.

Please remember that the on-call doctor is available to respond to urgent situations in the hospital and important medical concerns over the phone. Please do not call the answering service for minor problems or questions that can be answered when the office is open. The on-call doctor will not refill prescriptions or prescribe medications over the phone.

Who will take care of me during my pregnancy and delivery?

You can see the provider of your choice based on your schedule and preferences. Some of our patients like to see several of our providers during their pregnancy, while others prefer to see only one. Our doctors rotate their on-call responsibilities for deliveries, so any one of them could be the doctor that delivers your baby.

Which providers work at which office?

Dr. Norlander and Nurse Practitioners Sandra Jensen and Mary Delucia see patients at our Southgate office only.

Dr. Andary, and Nurse Practitioner Marlene Petrovich see patients at our Brownstown office only.

Dr. Alaiwat sees patients at both offices. Regardless which office you usually visit, you can be seen by any of our providers at either office location.

Which insurance plans do you accept?

  • Aetna
    • Blue Cross
    • Blue Care Network*
    • Blue Choice
    • BCBS Traditional
    • BCBS Preferred Plus
    • BCBS PPO
  • Care Choices
  • Cigna
  • HAP*
  • Humana
  • M-Care
  • Medicare
  • OHSCare
  • PPOM
  • United Healthcare

*Referrals are usually not necessary for patients with HAP and Blue Care Network.

Do you accept Medicaid or Medicaid-affiliated HMOs?

We currently accept Medicaid or Medicaid-affiliated HMOs only for patients who are established with us and have had an office visit within the last three years. We are not currently accepting any new Medicaid or Medicaid-affiliated HMO patients.

Can I pay for my visit in cash?

Yes. There is a discount for our patients who are uninsured and pay by cash, check, or credit card.

Which types of surgeries do you perform?

We perform traditional and minimally invasive surgery, including state-of-the-art robotic surgery using the daVinci system. To find out more, please visit our section on minimally invasive surgery.

Do you offer late, early or weekend hours?

We're here to serve you Monday through Friday with office hours from early morning until evening:

Northline Women’s Health Center-Southgate*:

Monday

Tuesday

Wednesday

Thursday

Friday

8am to 7:30pm

8:30am to 6pm

7am to 6pm

8am to 7pm

8am to 2pm

Lab hours Southgate:

Monday-Thursday

Friday

8am-12:30pm & 1pm-4pm

7:30am-12:30pm

Northline Women’s Health Center-Brownstown*:

Monday

Tuesday

Wednesday

Thursday

Friday

8:30am to 6pm

8am to 5pm

8am to 5pm

8am to 6pm

8am to 2pm

*Office hours may vary by provider.

Which hospitals are you affiliated with?

Henry Ford Wyandotte Hospital
2333 Biddle Avenue
Wyandotte, MI 48192
(734) 246-6000

Henry Ford Health Center - Brownstown
23050 West Rd
Brownstown Twp, MI 48183
(734) 287-9880

What is a Women's Health Nurse Practitioner?

A Women's Health Nurse Practitioner (WHNP) is an advanced practice registered nurse who has completed graduate-level education, either a Master of Nursing or Doctor of Nursing Practice degree. As a specialist, the WHNP delivers comprehensive health care to women throughout their lives, with an emphasis on reproductive and gynecologic health needs. The WHNP is qualified to provide well-woman care, prenatal and postpartum care, and care for women experiencing episodic acute or chronic illnesses. No other OB/GYN practice in Michigan has nurse practitioners with as much experience as Northline Women's Health Center.


Northline Women's Health Center Locations:

15675 Northline Road

Southgate, MI 48195

(734) 282-3600
(734) 282-3603 - Fax

23050 West Road, Suite 210

Brownstown Twp., MI 48183

(734) 362-7000
(734) 362-7077 - Fax